Will Drones Impact the Civil Process Service Industry?


Technology is a constantly fast-growing and changing field that shapes our lives and our businesses. The growing number of social media platforms and electronic documentation has already reshaped the civil process service industry. With new rules established by the FAA for non-hobbyist Unmanned Aircrafts in June 2016, drones have become a new asset for the civil process industry.


Pros of Using Drones

With drones, you can easily deliver packages, papers, and other items. However, drones have already begun causing controversy when it comes to providing a competing package/letter delivery service to the US Post Office and other delivery services, like UPS and FedEx. For the civil process industry, it could become a new, very real competitor. Ultimately, for process servers who are used to handling bulk service, such as those in the collections industry, the potential is there for drones to truly impact their business.

Drones are also perfect for surveillance. They are able to trek across terrains easier and faster than humans and could help eliminate or reduce man-hours searching for evasive recipients.  It could also verify skip traced addresses and remove process servers from potentially dangerous situations, such as dealing with recipients who are known to be hostile.


Cons of Using Drones

Aside from the reality that the concept of drones seems like a far-fetched idea straight out of a sci-fi movie, companies intending to capitalize on using drones have run into problems with the FAA. There is a significant amount of risk and liability with introducing a new flying object into our airspace. Personal privacy is the main concern with drone use. A drone operator would need to be aware of encroaching on someone’s private life. Especially if the device is recording, privacy laws could come into play. This capability would almost certainly need to be regulated in order to ensure that people’s personal rights wouldn’t be compromised.


Process Server’s Future with Drones

Although we have seen technological and social advancements create new methods of effectuating service in the past, it is unclear how drones specifically will ultimately affect the civil process service industry. As the industry changes, it’s better to stay ahead of challenges than to be left trying to react after it’s already impacted business.

Of course, drones couldn’t affect process servers until they became a legally accepted means of service, which would require amendments to laws currently on the books regarding acceptable means of service.

Do you think drones will be a fruitful means of process service? Comment below!

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